Network Configuraiton
I configure and manage Cisco devices to deliver secure, high-performance connectivity, while seamlessly integrating AWS networking services to enable scalable, resilient cloud and hybrid network architectures
Client Support
I deliver clear, empathetic technical support to clients, ensuring effective communication and timely resolution of IT issues to enhance user satisfaction.
Problem Solving & Documentationd
Systemabtic troubleshooting using the OSI Model. I document every task, big or small, and share notes to support team knowledge and speed up future troubleshooting.
Collaboration & learning
I work closely with teams to share insights, embrace feedback, and continuously improve technical skills and processes.